1
What products or services does the company provide?
For over 10 years, we have been focusing on outdoor sports. We have copyright certified flower patterns and a mature factory system, covering hunting series, fishing series, and various other outdoor sports products. We provide customers and distributors with high-quality after-sales service, and feel free to consult or make purchases.
2
What are your advantageous products and where is your main focus?
Our main focus is on hunting and fishing products, including clothing, hunting warm headgear masks, raincoats and ponchos, fishing sun protection clothing, sleeve masks, folding chairs, blankets, insulation mats, tents, etc. Our unique patterned products are all our high-quality hot selling products.
3
How should I obtain the sample?
If you have sample requirements, you can go to our B2C retail website( https://www.loogu-outdoor.com/ )Make a purchase. If you have multiple needs, please contact your account manager.
4
How did your pattern come about and is it certified? Can we use it?
The pattern is a unique pattern carefully developed by our design team and has been certified by US copyright. It has legal protection. For some certificates, please refer to our website for details. If you like our patterns, you can contact our account manager to obtain pattern authorization, and then you can use our patterns.
5
If there is a quality issue with the product, how will you handle it?
We will be responsible for all product quality issues. If you encounter any product quality issues after receiving the product or during the sales process, please contact us and LOGU will solve them for you.
6
What are the standards for product packaging?
A.We will export standard packaging or special packaging according to the customer's order requirements. If the customer does not have a clear requirement, the warehouse will package and transport the products according to the standard factory process.
7
Does it support international delivery? What is the cost?
A.We support international delivery, and the specific delivery cost needs to be considered comprehensively based on your region and the required logistics efficiency. If you have any intention or need, please contact us and we will provide you with a shipping cost table based on the quantity, region, and timeliness of your products.
8
What cooperation models does the company have?
LOGU is willing to progress together with like-minded partners and provides multiple cooperation modes. If you have products, you can contact us to apply for pattern authorization; If you are an internet celebrity and self media influencer, you can apply for the internet celebrity investment promotion policy. If you want to directly sell our products, you can fill out Be a deals to apply to become our distributor. For specific policies, please refer to the website's partner section.
9
What are the requirements for becoming your distributor?
If you want to sell our products, you can apply to become our distributor. We will provide product quotations and delivery services according to your needs. Contact our account manager or go to Be A Deals, fill out the form, and you will know everything you want to know!
10
What is the company's policy for collaborating with internet celebrity influencers? Can individuals also collaborate?
As long as you have a fan base on social media, you can check the website (become a partner section) to fill out a form to apply for cooperation. We support various forms of distribution. If your fan base does not meet the threshold, you can participate in the buyer's show video welfare plan, provide high-quality product images and videos as required, and we have also set generous rewards and support. Join us now.
11
How long does your customer service team work?
Our customer team's service hours are from 9:00 to 18:00 Beijing time. We will reply to your email within 24 hours.